Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Trademarks

All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by TykesBykes LLC & Stampede Bikes. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of TykesBykes LLC & Stampede Bikes or any third party, except as expressly granted herein.

Consumer Agreement

By purchasing any product from TykesBykes & Stampede Bikes you accept full liability in its proper use and the safety of your child.  When using any of our products your child should be supervised at all times, bicycling can be a dangerous activity, causing injury and or death.  Children’s Bikes and Balance Bikes should not be used near roads or water, they are not designed for stunts or heavy off road use.  TykesBykes & Stampede Bikes are not responsible for any injury and or death as a result of using of products

Domestic Shipping & Delivery

At this time, TykesBykes LLC & Stampede Bikes ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Handling time is 1 business day, we ship from Fullerton California and Louisville Kentucky based on the closest to your shipping address.  All orders ship UPS ground as standard, shipping times can be impacted by circumstances out of our control such as the weather especially around Christmas.  Order with adequate time or select express shipping options.

International

Canada, Mexico and other international locations on request. Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details, especially those residents ordering from Canada.  Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. TykesBykes LLC & Stampede Bikes are not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Warranties

TykesBykes & Stampede Bikes offer a full 30 day money back guarantee on our bicycles, as long as the bike is returned in an “As new Condition” and we receive it within the 30 period we will give you a full refund minus any shipping costs.

2 Year Warranty

We offer a Full Warranty on our bikes for 2 years, this excludes parts damaged through improper use or normally wear, such as tires.  Should you experience any mechanical issues with the bike please contact us directly at support@Stampedebikes.com so that we can help resolve your issue.  We have a full range of parts and in most cases can get replacements out very quickly.  We will not be responsible for mechanical failures or damage as a result of misuse of the product.

 Return Policy

You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). TykesBykes & Stampede Bikes reserve the right to change its payment procedures at any time without prior notice to you.

TykesBykes & Stampede Bikes want you to shop with confidence. That’s why we provide you with a “No-Hassle” satisfaction guarantee. If any item you purchase from us doesn’t meet your expectations, send it back within 30 days – we’ll issue a full refund of the original purchase price (minus shipping charges) via the same payment method you used originally.

If your purchase included any free promotional items (“Water bottles”, “Free Pinger with bike purchase”) don’t forgot to include the freebie item with your return so we can issue you a full refund.

How do I return Something?

Contact us first at support@Stampedebikes.com, so that we aware of your issue and can expect your return, we will at this time provide you with details on where to return your item.

You are responsible for return shipping charges. TykesBykes & Stampede Bikes cannot be held responsible for any items lost or damaged in shipping.

Please allow the usual banking time for refunds to appear on your credit card statement. Often this will be one month. TykesBykes & Stampede Bikes do not accept COD’s on returns.

If you paid by Credit Card, credit will be applied to the card used to place the original order. Please check the date on the credit card originally used. If the card is expired, the credit will not process.

You sent me the wrong thing

Please email us immediately regarding any mistakes on your order. We need to hear about problems within seven days of order receipt. It also helps us to maintain accurate inventory for all our customers.

It was damaged when I received it

All items that are shipped out from TykesBykes & Stampede Bikes are in new and unused condition. If a package is delivered to you in damaged condition, you have the option of refusing delivery of a package with obvious damage. If you do receive a damaged package, please email us at support@Stampedebikes.com immediately. We will contact the Delivery Company and file a damage claim. TykesBykes & Stampede Bikes will arrange for the Delivery Company to pick up the damaged package.